The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. Select More to see additional actions—for example, an option to print a messag

Upgrade to Microsoft Edge to take Solve 365 issues advantage of the latest features, security updates, and technical support. If you couldn't change your password this way, see Reset your Microsoft account password. I've been using a PIN to log into my laptop that its been so long and I forgot the password. For your protection, Microsoft must verify your identity before you can proceed with resetting your passwor

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuc

If you're looking for smarter ways to manage, secure, or optimize your Microsoft 365 (M365) environment, our U.S.-based team is here to help. Microsoft offers several built-in tools to help identify and resolve persistent issues. We use machine translation to automatically display messages in your preferred language. Read Language translation for the Service health page for more information on how to set your language. The Active issues Microsoft is working Solve 365 issues on section lists active incidents and advisories that Microsoft is working to resolv

Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.

When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently. If you tried to enter your credentials, and it failed, even when you checked if every letter of it is correct. SaRA runs multiple tests to configure and solve any potential Office 365 issues. It can fix several issues for the user, advise how to go about problems, and link to references when it’s unable to solve a problem itself. Moreover, you can prioritize working employees that have the lowest experience scor

Further, start the application again to check if the error has been fixed. The software provides options to split the resultant PST file. You can set the size for the PST file, and the software will split it after recovery. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypte

One such issue is when Solve 365 issues you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Are you experiencing profile loading issues in Outlook? While doing your work on Outlook stuck on loading profile? It’s a common error encountered by most MS Outlook user

Currently several different users (from different clients in different tenants) are complaining about "Outlook instability" so this makes me think its an Office 365 issue. However, the Microsoft Health page says everything is okay, and the status when logged in to the admin center says something about generic problems. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft suppor

You can download the software on Windows/ Mac Desktop or Laptop. For additional support, see How to get support for Outlook.com. Contact someone directly by selecting Start chat or Send email. Start typing in the Solve 365 issues search box to find a contact or contact list. Right-click an existing folder and select Create new subfolder. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.co

First go into Outlook and disable Cached Exchange mode. Then, re-enable Cached Exchange, close and reopen Outlook again. It WILL take a VERY long time to open for the first run and will sit on that blue-box of loading the profile for a LONG time. Closing Outlook at this point has a high chance of causing corruption in the mail-sync file. Eventually, it will open and from that point on, let it perform it’s full sync w/o interruption and it should be fairly fast from that point on. While working with Outlook, it is a common issue that Outlook users ge